Service Delivery

SERVICE DELIVERY

72 Hours Clinic Makeover

The NURHI 2 72-hour clinic makeover concept was one of NURHI’s novel approaches to improving the quality of family planning services. Healthy working conditions boost morale and improve quality of care. Clients are more likely to take up a family planning method where they feel comfortable. The 72-hour clinic makeover involved repairing and upgrading the infrastructure of family planning clinics in facilities where NURHI 2 had already trained service providers and provided job aids and essential equipment.


NURHI 2 conducted the assessment, planning and implementation of 72-hour clinic makeovers in collaboration with the state health regulatory agencies, facility management, Ward Development Committee and community members to ensure involvement and commitment during the makeover process.

The makeover process began after close of business on a Friday.


Community members and NURHI staff made repairs and renovations and installed equipment over the weekend


On Monday morning, the clinic reopened in a renewed state, ready to provide optimal family planning services


Before Renovation

After Renovation


Before Renovation

After Renovation

Service providers were able to render services in a comfortable and private environment, thereby improving the clients’ experience and satisfaction. The 72-Hour Clinic Makeover: How-to Guide provides detailed information on the process.

Senior government functionaries and community leaders in NURHI 2 implementation states (Kaduna, and Oyo States) commissioned the facilities.


NURHI Phase 1 (2009 – 2015)

Phase 1 of NURHI was implemented in sex cities(Federal Capital Territory, Ibadan, Ilorin, Kaduna, Benin and Zaria).It significantly contributed to increasing the contraceptive prevalence rate in these cities as indicated by the 2013 National Demographic Health Survey.

NURHI Phase 1 (2009 – 2015)

Phase 1 of NURHI was implemented in sex cities(Federal Capital Territory, Ibadan, Ilorin, Kaduna, Benin and Zaria).It significantly contributed to increasing the contraceptive prevalence rate in these cities as indicated by the 2013 National Demographic Health Survey.